Rounds & Reps

Privacy Policy

Effective date: November 6, 2026

This Privacy Policy explains how Rounds & Reps collects, uses, and protects information when you use our website, mobile app, and related services.

Information we collect

Account details such as your name, email address, login credentials, and profile information.
Workout and training data you create or upload, including scores, notes, media attachments, and activity history.
Device and usage information such as app version, device type, operating system, IP address, and diagnostic logs.
Payment and subscription records when applicable, processed through third-party payment providers.
Communications you send to us, including support requests, feedback, and bug reports.

How we use information

Provide, maintain, and improve the Rounds & Reps product and user experience.
Authenticate users, secure accounts, and prevent fraud or abuse.
Save and display workouts, scores, leaderboards, community activity, and related app features.
Send service-related communications such as account notices, support replies, and important product updates.
Analyze performance, troubleshoot bugs, and monitor reliability.
Comply with legal obligations and enforce our terms.

How information may be shared

With service providers who help us operate the platform, such as hosting, analytics, authentication, messaging, and payment vendors.
With other users only as needed for product features you use, such as community activity, leaderboards, profile information, or shared workout interactions.
When required by law, legal process, or to protect the rights, safety, and security of users, our company, or others.
As part of a merger, acquisition, financing, or sale of assets, subject to standard confidentiality and legal protections.

The general sharing provisions above, including business transfers, do not apply to mobile numbers, SMS opt-in data, or SMS consent records. These are governed only by SMS Privacy below. See SMS Privacy.

Apple Health

When available in a compatible Bolder mobile app, the optional Apple Health feature will work only with your permission. This section describes that planned feature, not a mobile feature that is currently live.

What we read: with your permission, the compatible mobile app will read workout start and end times, duration, average and maximum heart rate, active calories, and the workout's source. Raw heart-rate samples will stay on your phone; only a workout summary will be sent to our server.
What we write: with your permission, the app will write only a workout's start and end times and name to Apple Health. It will not invent or write heart-rate or calorie measurements.
Private to you: Apple Health summaries will be available only to the member who owns them, never to coaches, administrators, community feeds, leaderboards, session boards, or agents. They will not be exposed through Model Context Protocol (MCP) or personal access token (PAT) access. These restrictions apply despite the general product-sharing descriptions elsewhere in this policy. Apple Health data will not be used for advertising or sold.
Your controls: disabling the integration in the compatible mobile app will stop future Apple Health activity, but will not erase data already stored. You can revoke the app's Health permissions in Apple Health. Removing an attachment in the compatible mobile app will detach its summary from your Rounds & Reps workout. Only a native Apple Health workout written by Bolder may be removed by Bolder; the original workout from an external watch or another app will not be removed.
Website display: the website's Apple Health card will be read-only. Connecting, disabling, and removing attachments will not be website controls; use the compatible mobile app when available and Apple Health for its permissions.
Stored data and your rights: summaries already stored on our server will remain subject to the data-retention rules below. You may contact us to request access to or export of your stored data, or request account deletion through our account deletion page. Disabling access or detaching a summary is not an account-deletion request.

SMS Privacy

When you opt into the Rounds & Reps SMS program, Rounds & Reps LLC uses your mobile number and SMS opt-in and consent records to provide the program, manage subscriptions, honor opt-out requests, and maintain proof of consent.

We do not sell or rent mobile numbers, SMS opt-in data, or SMS consent records. We do not share this information with third parties or affiliates for marketing or promotional purposes.

We disclose this information only to messaging delivery service providers as strictly necessary to operate the SMS program, solely for that purpose, or when disclosure is required by law or legal process.

These SMS-specific restrictions override the general information-sharing provisions in this policy, including sharing with other users, affiliates, or in a merger, acquisition, financing, or sale of assets. SMS opt-in data and consent records are not included in any general permission to share information.

Rounds & Reps SMS Terms

When you opt into our SMS program, Rounds & Reps LLC, messaging as Rounds & Reps, sends non-promotional gym operational notices, including class cancellations, schedule changes, closures, hours, and related gym operational updates. This program does not include promotional messages.

Your explicit, voluntary SMS opt-in is required before program messages are sent. Providing a phone number, creating an account, or having a gym membership does not constitute SMS consent. Consent is not a condition of purchase.

Message frequency varies based on relevant gym operational updates. Message and data rates may apply. Contact your carrier for details about your plan and charges.

Reply STOP to unsubscribe from the SMS program at any time. You may receive one final opt-out confirmation message; after that, program messages will stop unless you give new, valid SMS consent.

Reply HELP for assistance, or email support@roundsandreps.com.

Message delivery is subject to carrier and network availability and is not guaranteed. Carriers are not liable for delayed or undelivered messages.

SMS Privacy

Data retention

We retain personal information only for the periods described below, unless a longer period is required by law or is needed to resolve a dispute, prevent fraud or abuse, or enforce our agreements.

Account and training data: retained while your account is active. After a verified deletion request, account-linked profile, workout, score, note, media, and community data is deleted from active systems within 30 days.
Backups: deleted account data may remain in encrypted backups for up to 90 additional days before those backups are overwritten. Backup data is isolated and used only for disaster recovery.
Device, usage, and diagnostic records: retained for up to 12 months.
Support requests, feedback, and communications: retained for up to 24 months after the request is closed.
Payment, tax, fraud-prevention, and legally required records: retained for up to 7 years, or longer when applicable law requires it. Payment card details are handled by our payment providers and are not stored by Rounds & Reps.

When a retention period ends, we delete or anonymize the information. To request deletion, visit our account deletion page.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices

You may update certain account and profile information inside the app.
You may choose what workout content, profile information, or community activity you share through available app settings and features.
You may contact us to request account-related help or data questions.

Children's privacy

Rounds & Reps is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we may update the effective date above and provide notice when appropriate.

Contact

For privacy questions, contact us at support@roundsandreps.com.